Ammyy Admin is a reliable and friendly tool for remote computer access. You can provide remote assis

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Ammyy Admin is a reliable and friendly tool for remote computer access. You can provide remote assistance, remote administration or remote teaching for your clients or employees global publisher regardless of their location. Ammyy Admin connects global publisher remote computers within seconds without any installation global publisher or configuration. You can view or control (using your keyboard and mouse) any applications running on the remote computers and transfer files and folders to or from a remote computer.
not used the program and not going to, program is currently used by indian scammers to get money out of people saying you have a problem with your computer. Then told to download this so they can get access to your computer.
Tried it. Not too shabby, but that 15 hour/month limitation... seriously? Get TeamViewer. Doesn't require port forwarding, there are several versions that can be installed, portable, or a quick support app and they're ALL free with no limitations. It is worthy of any netadmin; can create a login with all the PC's that you monitor in the db without having global publisher to make a list or contact a user. Oh and did I mention that it's totally free? You have to pay for business use, but that's cool. Private use is free with no limitations. This one's just a toy with no real worthy usefulness.
I use this to help family with computer problems remotely. Works very well, and doesn't require router port forwarding like the VNC programs. Yes, there is a 15 hours per month limitation, but I never ever exceed that.